To facilitate delivery, some items purchased together may be shipped separately. This means that you may receive your products in multiple packages.

Please ensure that you have entered your address correctly. We are not responsible for packages that are lost due to incomplete or incorrect addresses.

At checkout, you can select your preferred shipping method. The free 7-15 working days option indicates that the product is being shipped by an international supplier, and we will cover any costs, duties, or customs fees that may arise. The 3-5 working days option is a paid shipping method available only for certain products.

While we strive to deliver goods within the specified timeframe, we cannot guarantee or be held liable for deliveries that take longer than this period. We rely on third-party shipping companies to deliver our products and cannot be held responsible for any cash expenses or other costs that may result from failed or delayed deliveries.

On average, it takes 3-5 working days to process orders. Our Priority Insured Tracked Shipping ensures that your package receives priority during processing and is fully insured. Once your order has been processed, a tracking number will be generated and sent to you via email to confirm shipment. If you do not receive your tracking number within 7 working days, please let us know at support@aardingswellness.nl and include your order number.

Once your item(s) have been dispatched, the estimated delivery time is as follows:

- Belgium: 6-12 working days
- The Netherlands: 7-13 working days
- Rest of Europe: 9-15 working days
- USA/Canada: 10-18 working days
- Australia: 10-18 working days
- United Kingdom: 8-14 working days
- Rest of the world: 11-18 working days

Please note that these delivery times are only estimates, and we cannot guarantee specific delivery dates. Due to COVID-19, there may be shipping and freight restrictions that cause delays in delivery.

We offer a full refund of shipping costs for orders that take longer than 45 working days.

Rest assured, we will always do our best to deliver your products on or before the estimated delivery dates. However, unforeseen circumstances beyond our control, such as customs clearance, national holidays, natural disasters, transport delays, or strikes, may cause further delays.